Self-Exclusion Policy
Self-Exclusion Policy of VipeRush N.V., having its office at Chuchubiweg 17, Willemstad, Curaçao. Company registration number 159443. Website: viperush.vip.
01Self-Exclusion
Should You need to take a break from gambling with Our Website, You may do so by contacting the VipeRush Support Team or by using the self-exclusion feature within the “General” section of Your Account. Self-exclusion means that Your Account will be closed for the specified period.
Excluding Yourself will affect Your Account with the Website only (although if the Company determines that it is appropriate to apply the self-exclusion on other brands under the same license, it may do so). Self-exclusions may be for a definite period or a permanent one.
02Attempts to Open a New Account
We will use Our best endeavors to ensure that, if You have requested self-exclusion from Our Website, You will not be able to open a new User Account with Us. However, in the event that You succeed in creating a new User Account by supplying different data to that supplied by You when registering for Your Account, or by using any similar means, You agree that We shall not be liable for any losses subsequently incurred by You as a result of using Our services.
Should We become aware that You have succeeded in opening a further User Account with Us in this way, We reserve the right to immediately close that User Account and retain any Winnings, Jackpots and Bonus Funds. In such a scenario, We will return any remaining funds in Your Account to You (less any Winnings, Jackpots, withdrawals and any reasonable charges) to the account from which those deposited funds were received.
Any and all possible Winnings, Jackpots and Bonuses shall be voided, confiscated and forfeited by the VipeRush Team, irrespective of whether it was by mistake credited to the User Account with a self-exclusion feature activated or whether it has been credited to the new User Account established to circumvent the active self-exclusion feature on the original User Account.
03How to Request a Self-Exclusion
If You wish to perform a self-exclusion through the VipeRush Support Team, you may do so by contacting support@viperush.vip. Your email should indicate the following particulars: “I want to be excluded from VipeRush” and the time that You wish to exclude Yourself for. You may also opt to exclude Your Account indefinitely.
Обработка запроса по email не мгновенна
Please note that the implementation of a self-exclusion requested by email is not immediate. We are not responsible to refund any funds lost between the period a self-exclusion was requested via email and the time it was processed by Us. For a self-exclusion to take effect immediately, please self-exclude electronically through the Website by using the self-exclusion feature within the “General” section of Your Account.
04Scope of Limits and Exclusions
Any Deposit Limits and self-exclusion requests would be valid for the licensed brand You are currently a member of only (viperush.vip), and would not include other brands operated by Us. Players are to note that We would not be made aware of any self-exclusions set up on other gambling websites.
05Proactive Limits by the Company
We reserve the right to proactively place Financial Limits (including Deposit Limits) or also to self-exclude Your Account where, for responsible gaming reasons, We deem it appropriate to do so, and We may refuse a request from You to remove or reduce such limit.
